- Date
- 27 Oct 2026
- Time
- 14:00
- Fee
- 109 EUR (excl. VAT)
- Duration
- 1.5 h
- Speaker
- Hans Härting
Webinar series Patient Safety
Module 3: Safe Communication in Medicine
Talking is not enough
Communication is one of the most effective instruments of patient safety – provided it is structured. Misunderstandings, loss of information and unspoken concerns are among the most common causes of avoidable treatment errors.
Aim of the webinar
This webinar provides tried-and-tested communication tools that enable information to be passed on clearly, completely and safely. You will learn how structured communication improves collaboration and fosters a safety culture in which every voice counts.
What to expect
- Structured communication in everyday clinical practice
- Designing effective briefings and debriefings
- Speak Up – Listen Up: raising concerns and taking them seriously
- Applying formal communication standards with confidence
Who the webinar is for
For physicians, nursing professionals and all healthcare staff who want to use communication as the key to greater patient safety and effective collaboration.
Speaker
Hans Härting
Hans Härting is an Airbus A320 captain, co-founder and Managing Director of Black Elephant Advisory, and an expert in Human Factors, Crew Resource Management (CRM) and safety culture. For more than 20 years, he has been supporting hospitals, clinics and medical care centres in developing safe organisations. In doing so, he transfers proven safety principles from aviation to everyday clinical practice in order to strengthen patient safety, collaboration and safety culture for the long term.
This webinar is part of the series “Patient Safety – There Is No Such Thing as a Little Bit Safe”
The four webinars show how patient safety emerges from the interplay of people, processes and organisation. Each module provides practical approaches for everyday clinical practice and can be attended independently.
Further modules:
- Module 1: Fundamentals of Clinical Safety – Why do errors happen despite outstanding medical expertise?
- Module 2: Safe Surgery – Checklists alone do not make a safe operating theatre
- Module 4: Medication Safety – Drug therapy does not begin in the pharmacy
Book the complete webinar series
Would you like to explore the topic of patient safety in depth?
If you book all four webinars, you receive a discount of €22 (net). This is deducted automatically when the invoice for the 4th webinar is issued.