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Empowering people and organisations to navigate complexity

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Do you want to strengthen the resilience and ability to act of your employees and teams?

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Do you want to create the conditions that success depends on?

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Do you want to make leadership, communication and information flows more effective?

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Do you need experience that sharpens decision-making and problem-solving under pressure?

What are the benefits for you?

We strengthen people and organisations so that they remain able to act in complex and dynamic working environments – especially in crises and under high pressure. We advise, train and implement together with you.

Our contribution to your organisation:

  • We strengthen the resilience and ability to act of your employees and teams – in routine operations and in crises
  • We help define the rights, duties and responsibilities of the various roles in the company, providing an essential prerequisite for success
  • Our trainings make leadership, communication and information flows more effective in complex organisations and situations
  • We create experiences that sharpen decision-making and problem-solving under pressure
  • We ensure greater situational awareness and structured processes
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Infographic: resilience emerges from the interplay of various factors. Resilience is not a single measure but an integrated system.

Why Black Elephant?

We make your Black Elephant visible

A “Black Elephant” is a cross between a “black swan” (an improbable, unexpected event with enormous impact) and the “elephant in the room” (a problem that is visible to everyone but that nobody wants to address).

Developing Organisations

Strengthening organisational resilience and the ability to act.

Patient Safety

Consulting and training for safe hospitals and medical facilities.

Growth

If your company wants to become more successful, our strategies, priorities and programmes are highly effective in helping you respond adequately to the unforeseen, remain able to act and identify the “elephants in the room” in good time and deal with them together with you. We help you master these elephants. Elephants in the room slow down any growth and are usually big enough to be a very effective obstacle.

Change

Confusing situations in politics, society and business force us to change. The competencies needed for this are usually not part of education and training. At the same time, complex situations are exactly those in which nothing new can be pulled out of a hat. The best preparation for change and transformation is competent teams that can deal with it quickly and efficiently. In such situations, process manuals and certificates alone help only to a very limited extent.

Complexity

Complexity can neither be simplified nor reduced. But we can change how we deal with it. That takes different approaches than in the past. The best crisis management is thorough preparation for it. “Proper preparation prevents poor performance.” Our team of pilots, emergency physicians and safety experts has ample experience in this and can show you the best solutions and implement them together with you. Learning proactively from the best is more effective than learning reactively from mistakes and from damage that has already occurred.

Strengthening organisational resilience – before the elephant is in the room.

Goals

Our goal is to make organisations and teams resilient, adaptable and able to learn.

Our many years of experience show that many relevant problems have long been known. They are far-reaching – but are often endured rather than addressed. Often it takes a particular moment for these issues to surface – seemingly out of the blue.

Black Elephant helps organisations perceive these dynamics earlier, address them deliberately and deal with them while remaining able to act.

Organisational resilience begins
with a conversation.

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Pilots of Complexity

Leadership training in the flight simulator

Learn how information, communication and leadership work in the cockpit, and what you can transfer to your own organisation.

  • Designed for top leadership teams
  • Direct feedback on behaviour
  • Makes Black Elephants visible
More about training in the A320 flight simulator

Become a pilot of complexity