Highway to Safety
or: What is safety – really? The intuitive answer is often: “When nothing happens.” No accidents, no damage, no incidents, or even no errors – then…
Articles
Compliance versus Commitment
Compliance, i.e. adherence to rules, is in most cases regarded as a guarantee of success and safety. This understanding became established in the early 20th century, when Frederick Taylor…
Work as Imagined versus Work as Done
Requirements that appear logical and safe from an organisational or management perspective are often incomprehensible to employees in the day-to-day reality of their work: time pressure, conflicting goals, a lack of resources or social…